Nba †a New Digital Entertainment Model in China Free Essays

string(21) and live NBA games. Diversion and Media Industries Professor Sam Craig NBA †A New Digital Entertainment Model in China Name : Ted Mui Executive Summary The National Basketball Association’s venture into the Chinese market has been met with incredible achievement. The company’s China activity at present creates over UDS$150 million in yearly deals, and is one of the most perceived universal brands in the nation. To additionally concentrate on the development of this one of a kind market, an auxiliary was set up in 2008, with previous head of Microsoft China Tim Chen filling in as the principal CEO. We will compose a custom exposition test on Nba †a New Digital Entertainment Model in China or then again any comparative point just for you Request Now The NBA has had extraordinary achievement in creating vital associations in China. More than 290 games are communicated on Chinese TV every year, and NBA-related substance can be promptly discovered online on Chinese sites. Be that as it may, NBA China has up to this point created little income legitimately from its end purchasers, particularly with its advanced contributions. In looking into its objective market, we find that the NBA is in direct rivalry with other online amusement items for the time and cash spent by this market. Well known online amusement choices for China young people share the accompanying characteristics: easy to learn and utilize, capacity to connect with different clients, a high (and nearly irresistible) replay esteem, and contain numerous adjustable highlights for its clients. In view of these thoughts, it is proposed that NBA China seek after the improvement of a shiny new web-based interface consolidating the parts of gaming, long range informal communication, and video spilling, which at present all exist as isolated segments. Utilizing an idea dependent on an old computer game thought, the web-based interface will mean to move customers down the advertising channel, in the long run extending the fan base and prompting end-client created income. The adage of the China advertise is notable to everybody at this point. With its populace of 1. 3 billion consistently expanding its buying power, China has become the point of convergence of pretty much every worldwide organization. In spite of its latent capacity, numerous worldwide corporations’ endeavor in entering the China advertise finishes in disappointment, with a great many dollars of speculation evaporating without delivering any profits. The National Basketball Association is one of the uncommon examples of overcoming adversity in China. Since opening its first office in Hong Kong in 1992, the NBA’s Greater China activity has developed to four workplaces with more than 100 representatives, creating over USD$150 million in yearly deals. As indicated by an overview, almost 90% of Chinese individuals matured 15-54 of every 11 urban markets had some attention to the brand. 1 Despite this underlying achievement, there stay numerous open doors for development in this market, particularly in the advanced segment. Confronting expanding pressure from rivalry wishing to copy its prosperity and from investors looking for more prominent comes back from the market, the NBA must search for better approaches to expand on its accomplishment in China. Organization Background The National Basketball Association, established in 1946, is a worldwide games and diversion brand that highlights 30 groups in the United States and Canada. It is right now the third biggest games alliance in North America, with an expected class income of $3. 2 billion for the 2008-09 season. Hoping to grow the association’s nearness outside of North America, the NBA sporadically has show games far and wide. 1 The NBA previously made its essence in China in 1979, when the Samantha Marshall, â€Å"NBA’s China Strategy a Slam Dunk,† Crain’s New York Business. com, May 29, 2008. 2 Source: Plunkett Research, Ltd Washington Bullets made a trip to China to play two show games against the Chinese National Tea m. Seeing the potential for the Greater China advertise, the NBA sent its first Asia-based worker to Hong Kong in 1990. The association’s tasks in China have become significant since, paving the way to the development of NBA China in 2008. As an auxiliary of the affiliation, NBA China is liable for directing the entirety of the league’s business in Greater China. While the NBA stays as the larger part investor of the new substance, 5 other vital accomplices contributed $253 million to secure 11% of the organization in favored value. The 5 accomplices are ESPN (a division of Walt Disney), Bank of China Group Investment, Legend Holdings Ltd. Li Ka Shing Foundation, and China Merchants Investment. 4 Timothy Chen, previous CEO of Microsoft China, was designated as the new entity’s first CEO. NBA’s Digital Strategy in China Since Yao Ming’s section into the association, NBA inclusion has developed significantly along all lines of Chinese media. The coun try’s national telecom company, CCTV, has Each season, the CCTV built up a drawn out organization with the affiliation. sports station broadcasts more than 90 ordinary season games, including the NBA All-Star Game, NBA Playoff games and The Finals. Notwithstanding CCTV, the NBA is additionally secured by 50 different telecasters around China, covering everything except 2 territories in the nation. Altogether, around 290 NBA games are communicated on TV in China every year. 5 3 Pete Thamal, â€Å"The NBA and China Are Fans of Each Other,† New York Times, August 9, 2008. Source: nba. com 5 Source: hket. com 4 The NBA has additionally had the option to gain by the quickly expanding populace of web clients in China. The affiliation has joined forces with Tom. com to patch up its limited sites in Greater China (Mainland China, Hong Kong, and Taiwan). Among the new highlights, the destinations will incorporate online webcasts permitting watchers to observe live games and Chinese-language syndicated programs day by day, and give gaming and dream ball alternatives and systems administration abilities. 6 Moving towards superior quality media, the NBA has as of late consented to a key collaboration arrangement to permit BesTV, Shanghai Media Group’s (SMG) Internet Protocol TV (IPTV) auxiliary, to offer compensation perview communicates of up to 14 top quality NBA games every day over a four-year time span. 7 Through an organization with KongZhong Corporation, the NBA has additionally propelled a China WAP site in 2007. The site will permit versatile clients to get to a wide scope of substance choices including news, scores, article content, player interviews, TV plans, backdrops, ring tones, video cuts and live NBA games. You read Nba †a New Digital Entertainment Model in China in classification Papers The NBA wants to create income from the website through contribution promoting alternatives to organizations and premium downloadable substance to end-clients. 8 The NBA’s media rush in China seems to have created extraordinary outcomes. At present, over 30% of nba. com traffic originates from China, and this number can be required to increment throughout the years. NBA† was positioned seventh in the most sultry quest catchphrases in 2008 for Baidu, China’s driving web search tool. Essentially, â€Å"NBA† was positioned tenth for Google China’s most well known hunt words. Other than the NBA, just Xunlei and QQ, 6 7 Anita Davis, NBA Inks Tom. com Online Deal, CEI , August 20, 2008 st Source: 21 Century Business Herald 8 Source: nba. com two of China’s biggest web-based interfaces, show up in the main 10 of both those rundowns. Be that as it may, it is obscure how viable this web traffic has been in creating genuine income for NBA China. Market Overview In 2008, China overwhelmed America as the nation with the biggest number of web clients. As of the second quarter of 2009, the nation presently has more than 330 million clients, with a development pace of over half yearly (see show A). The segment bunches becoming relatively quicker than this normal are individuals living in provincial zones (with over 100% yearly development), youthful â€Å"netizens† matured 18 and under, and grown-ups matured 30 and up. Display B shows a breakdown of the age demography of web clients in China. There are additionally an expanding number of clients getting to the web through cell phones. At present, over 29% of web clients utilize cell phones to get on the web, with a development rate far surpassing that of PC clients. 9 The high development rate demonstrates that increasingly more of the country’s 600 million cell phone endorsers currently own cell phones fit for getting to web data. With cutting edge versatile innovations, for example, the iPhone and Google Android yet to arrive at the mass market in China, there stays extraordinary potential for huge development in this market for quite a long time to come. The Meek Shall Inherit the Web, Economist, September 6, 2008 Exhibit A 100 million Total Internet clients in China: 2005-2009 3. 5 3 2. 5 2 1. 5 1 0. 5 0 1. 23 1. 03 1. 62 2. 50 3. 38 Total Internet Users 2005 2006 2007 2008 2009 Exhibit B Age structure of Internet clients in China Source: Statistical Survey Report on the Internet Development in China, CNNIC, Ja nuary 2008 Competition Many games and amusement organizations have attempted to imitate the NBA’s accomplishment in China and have put intensely in its computerized promoting endeavors. The National Football League has propelled a Chinese site (nflchina. com) giving forward-thinking news and score, conversation sheets and scaled down games. Manchester United, the most extravagant games club on the planet, likewise has an all-Chinese site with online media and shopping to catch on its Chinese fan base. Yet, as the prior inquiry rankings would propose, the NBA is by a long shot the main games diversion organization in China. Driving infotainment web-based interfaces, for example, sina. com and sohu. com have pages committed to the NBA connected from their first page. As of now in a prevailing situation in the games amusement area in China, the NBA ought to maybe take a gander at its serious scene from another point of view. At present, the NBA creates most of its income in China through communicate rights, marking associations and advertisement s

Testing Ruling The English Language free essay sample

In this weeks video John Micrometer discusses testing. John concentrates how language has advanced and will advance with social, authentic and innovative turns of events, notwithstanding considering and expounding on race in America. He contends that we generally hear testing is a negative decay or fall in genuine writing or composing capacity. That testing ruins someones capacity to compose or talk in a linguistically right manner. When In it truly doesnt, language is discourse. Discourse is a lot looser, its considerably more telegraphic.Very not the same as composing, we will in general observe language being composed frequently. That we think that is the thing that language is. He at that point demonstrates his point by saying testing is extremely free In its structure. Nobody considers capital letters or accentuation when they message. Same goes for talking, nobody considers underwriting letters during a discourse. In spite of the fact that Testing has the mechanics of composing, Testing Is fundamentally fingered discourse. We will compose a custom article test on Testing Ruling The English Language? or on the other hand any comparable theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page John thinks about testing to another sort of language that has new structure. He at that point reasons that the manner in which he sees testing is an entirely different method of composing that youngsters are developing.That we are utilizing close by our ordinary composing aptitudes, which is a case of being bi-colloquial. I totally concur with John, when I message it is totally unique concerning when I compose an article. Testing streams smooth and simple like a discourse. My composition obviously contrasts regarding linguistic issues. I need to include accentuations and capitalizations at the same time, I dont need to stress over that in testing since, it Is a type of discourse! So is trying demolishing the delightful American language? No it Is not on the grounds that, testing Is another type of discourse!

Book Riots Deals of the Day for September 27th, 2019

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The Social Responsibility Of Apple Inc. - 1687 Words

Company of Choice: Apple Inc. The Social Responsibility of Apple Inc. By definition, social responsibility is known as the ethical framework and provides suggestions that an organization or an individuals, feels obliged to act so that the benefit is felt across the organization. It is that duty that every individual has of performing so as to ensure proper maintenance of balancing amid the economy and the organizational ecosystems. Apple Inc. has a well outlined social responsibility that works to ensure its smooth operations and that it gives back to the community in equal measures like the later benefits it. Apple Inc. is an American multinational firm that has its headquarters at Cupertino, California that is known for designing,†¦show more content†¦The organization has expanded to unprecedented 478 retail stores in a staggering 17 countries, according to the reports on March of 2016. Finally, the major role played by the organization is to facilitate consumer experience by providing them with unmatched electronics. The electronics being produced by the organization are completely unmatched because of the precise nature in which their products are made. The iMac, iPod touch, iPhones, and Apple TV, to mention a few, have successfully managed to become the darling of the world. Mission, Vision, Values, and Goals Apple has constantly used it mission and vision statements as the foundations of its successes during its rise to the pinnacle of world as the most valuable organization. Currently the organizations mission statement reads, and I quote, â€Å"Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App store, and is defining the future of mobile media and computing devices with iPad.† (Apple s current mission statement and how it differ from Steve Job s original ideals. 2017) This is very variable with the original vision that the organization initially had of, â€Å"MakingShow MoreRelatedCorporate Social Responsibilities Of Apple Inc2191 Words   |  9 Pages Apple as a company is seen to be innovative, leading edge and radical in their approach to improve technology and people’s life. Many would assume that such an advanced company would also be advanced in their management philosophy, namely acting as global citizens and improving the lives of those they engage with. A company engaging in Corporate Social Responsibility (CSR) activities ‘above and beyond’ business activities, such as philanthropic acts involving charities, children’s causes or naturalRead MoreDynamic Corporate Social Responsibility: Apple, Inc.4865 Words   |  20 PagesRe-take exam IB55 29 Jan-05-Feb 2013 OPTION 2 This is the mandatory Cover Page to be attached to your exam paper if you choose to work with OPTION2 Dynamic Corporate Social Responsibility: Apple, Inc. Marcello Montrone INTRODUCTION The social psychologist Kurt Lewin (1890-1947), once wrote: â€Å"There is nothing as practical as a good theory†. According to this saying we tend to consider theory very important and that it can be helpful to guide us on the correct way. ThisRead MoreApple Inc. : Ethics, Leadership, Corporate Social Responsibility And Triple Bottom Line Reporting And Globalization1261 Words   |  6 PagesTitle: Apple Inc., and their success with Sustainability, Ethics, Leadership, Corporate Social Responsibility and Triple Bottom Line reporting and Globalization. I. Addressing the needs of its employees. Meeting the needs of the employees and maintaining a profit margin. APPLE priorities health to assure a presentable employee who will create a relationship with the customers assuring them a comfortable work environment and addressing their needs. For example, they are offered with health insurancesRead MoreThe Main Responsibilities Of Apple Inc. Essay839 Words   |  4 PagesApple Inc. Apple is a famous computer technology corporation from America headquartered in California. The corporation was established on April 1st, 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne. At the initial stages of the corporation, the corporation was started as the manufacturer of Apple computer kit, and motherboard. With the passage of time, Apple corporation growing its business through manufacturing and distributing of its own personal computers and progressed itself as a leaderRead MoreApple, Inc. : An American International Corporation Essay718 Words   |  3 PagesApple, Inc. is an American international corporation. Their head office is located in Cupertino, California. The company create, build, and market customer electronics, computer software, online services and personal computers. The purpose of Apple, Inc. is to uphold and endure their quality. The company and the current market circumstances in which Apple, Inc. manages change swiftly and these variations have dict ated rapid fluctuations in management. (Successful Companies, 2016). There most successfulRead MoreApple Inc. Introduction. Essay1411 Words   |  6 PagesAPPLE INC. Introduction Apple Inc. is a global technological and innovative company based in California, U.S.A. The company is used to design, improve and trade user electronics, computer software, and operational services. Apple was formed by Wozniak Steve, Jobs Steve and Wayne Ronald in 1976 in order to enhance and sell individual computers (Jason D. O Grady, 2009). The company was later retitled as Apple Inc. in 2007 when it changed its goal toward user electronics. The products createdRead MoreThe Factors That Influence Apple s External Environment1232 Words   |  5 Pages Introduction Apple Incorporated was founded in April of 1976 by Steve Wozniak and Steve Jobs. The founders of the corporation were college dropouts that worked together to build computer boxes which were sold without keyboards and power supplies. Apple Incorporated is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services understands that without their stakeholders TheRead MoreCustomer Service At Apple, Inc.966 Words   |  4 PagesService Perspective The balanced Scorecard, BSC has been instrumental in driving the performance of organizations thereby transforming the strategic objectives into a set of performance measures as noted by Kaplan and Norton (2005). As such, Apple, Inc. designs and designs technology and electronics to suit consumer needs and meet shareholder objectives that has led to the success of the company and cemented it as a market leader in the industry. The Customer Service Perspective Customer serviceRead MoreRole of Ethics and Social Responsibilty Essay1175 Words   |  5 PagesThe Role of Ethics and Social Responsibility Your Name University name Instructor name Date Abstracts Ethics and social responsibility occupy an important place in human value system. Customer confidence in how business operates has been severely shaking by recent corporate scandals and collapses, such as Enron and bank failures. Hence it is important for companies to consider incorporating ethics and social responsibility into their strategic planning. The (term)Read MoreChallenges Of The Business Environment Essay1373 Words   |  6 PagesChallenges in the Business Environment As many know, Apple Inc. is a company, which is located in California, its headquarters, and is a multinational technology company. Apple Inc. designs, sells, and develops computer software, online services, and consumer electronics. Not embracing advancements in technology, unethical business practices and competition are all parts of challenges in the business environment (Lawrence Weber, 2014). Apple’s supplier code of conduct is about making sure that

Famous Thinkers Essay Dr. King and Bertrand Russell

Famous Thinkers PHL/458 March 19, 2012 Creative ideas are the foundation of the creative process (Goodman amp; Fritchie, 2011). To change the way a person thinks about an issue, or to find a solution to the problem is what many of the ideas revolve around. The level of greatness that each thinker is famous for is acquired throughout their life. There are a few things that all famous thinkers have similarities in that allow them to hold the position a â€Å"famous thinker.† Dr. Martin Luther King, Jr. (January 15, 1929-April 3, 1929) and Bertrand Russell (May 18, 1872-February 2, 1970) are two famous thinkers that are discussed in this paper. Each of these men changed the way people viewed the issues of the day through the creative†¦show more content†¦This meant appealing to the principle of democracy and making the political system accountable. Mr. Russell’s problem he wanted to solve is the use of a logical analytical approach to determine the truth about common claims based on inference. This implies that every truth or claim should be the foundation of the logical constructions versus inferred entities. In order to offset the immoral acts of racism and segregation Dr. King’s resolution to the problem was advocating civil disobedience among African Americans. His philosophy maintained that it is the responsibility of each individual to disobey unjust laws (Ware, 2009). He had faith that integration was the solution to gaining equality, and he upheld a non-violent policy to achieve his goal. His non-violent policy was based on the belief that the battle against segregation should be fought in a courtroom instead of the street (Ware, 2009). Introducing a distinction between two unlike styles of knowledge of truth was Russell’s solution to his problem. Being direct, infallible, and certain is the first truth style and the second is open to error, indirect, and uncertain. He gave a good explanation for his position by proving that it is essential that indirect knowledge stand up to more fundamental or direct knowledge. Basically stating that theory alone does not show facts and you must have provable facts or direct knowledge. Dr. King’sShow MoreRelatedLogical Reasoning189930 Words   |  760 PagesUniversity v Acknowledgments For the 1993 edition: The following friends and colleagues deserve thanks for their help and encouragement with this project: Clifford Anderson, Hellan Roth Dowden, Louise Dowden, Robert Foreman, Richard Gould, Kenneth King, Marjorie Lee, Elizabeth Perry, Heidi Wackerli, Perry Weddle, Tiffany Whetstone, and the following reviewers: David Adams, California State Polytechnic University; Stanley Baronett, Jr., University of Nevada-Las Vegas; Shirley J. Bell, UniversityRead MoreGame Theory and Economic Analyst83847 Words   |  336 Pagesmathematics and the analysis of economic situations. Two-thirds of Theory of Games and Economic Behavior are devoted to zero-sum games, and non-zero-sum games are handled with recourse to the device of the â€Å"ï ¬ ctitious player.† As for Bà ¶hm-Bawerk’s famous example of the horse market, it represents a particular economic situation that oï ¬â‚¬ers only a fragile support for the theoretical result it illustrates. One need only change the numerical givens in the auction market bearing on substitutable but

Evidences and Reflections of an Artist Free Essays

Gianlorenzo Bernini (1598-1610) was more than the greatest sculptor of the Baroque period. He was also an architect, painter, playwright, composer and theater designer. A brilliant wit and caricaturist, he wrote comedies and operas when not carving marbles as easily as clay. We will write a custom essay sample on Evidences and Reflections of an Artist or any similar topic only for you Order Now More than any other artist, with his public foundations, religious art, and designs for St. Peter’s, he left his mark on the face of Rome (Strickland and Boswell, 1992). â€Å"The Ecstasy of St. Theresa† and â€Å"Apollo and Daphne† are evidences of Bernini’s outstanding skills. Bernini’s marble sculpture, â€Å"The Ecstasy of St. Theresa†, represented the saint swooning on a cloud with an expression of mingled ecstasy and exhaustion on her face. Since the Counter Reformation Church stressed the value of its members reliving Christ’s passion, Bernini tried to induce an intense religious experience in worshipers (Strickland and Boswell, 1992). On the other hand, few works in the history of sculpture are more admired for the sheer skill of their carving than Bernini’s â€Å"Apollo and Daphne†. Bernini began the â€Å"Apollo and â€Å"Daphne† in 1622 and had largely completed it by 1624, the last year of his employment with Cardinal Scipione Borghese. The â€Å"Apollo and Daphne† has come to stand as the perfect antithesis to the modernist principle of â€Å"truth to materials†, the ultimate illustration of the artist defying his medium’s very nature (Sofaer, 2007). For both works, Bernini used all the resources of operatic stagecraft, creating a total artistic environment (Strickland and Boswell, 1992). Being able to observe Bernini’s extraordinary skills in art is a truly noteworthy and significant experience. Just watching his works through the video made me feel the ecstasy, the pursuit and the love contained within those works. Somehow, it makes me want to sculpt a masterpiece of my own, reflecting my own skill and my own knowledge. Michaelangelo Merisi da Caravaggio’s (1571-1610) genius resided in his ability to overlay one principle upon another, to cross aesthetic boundaries seamlessly while seldom calling attention to the means by which he did so. Moreover, even when he was painting the human figure, Caravaggio was a still-life painter at heart. Caravaggio’s â€Å"Basket of Fruit† has been dated by modern scholars to the years 1593 to 1600, with most placing it closer to the end than the beginning of the first phase of his career. If indeed datable to the moment of his emergence as a public painter in the Contarelli Chapel, the little picture was not one of the realistic depictions of â€Å"flowers and fruit†. Coming at a critical juncture in his professional career, one can imagine the â€Å"Basket of Fruit† serving as a polemical expression of his ideas on the nature of creativity itself. In this work, he blended the lowly method of Ligozzi’s mimetic and didactic illustrations with higher-minded emulations of ancient literary and visual sources, prompted perhaps by his awareness of the current fashion for Northern still-life painting among collectors like Del Monte himself (Varriano, 2006). In the first Roman years, Caravaggio was isolated. He was rushed to hospital for a malaria attack, as witnessed in the famous self-portrait â€Å"Sick Bacchus† in the Galleria Borghese (Pomella, 2004). The â€Å"Sick Bacchus† is a meditation on the theme of â€Å"love’s sting†, that is, on the woes of love gone awry. During the Baroque, the awareness of point of view led, for the first time in Western history, to something which can be considered today as self-reflection, a self-consciousness of the human individual (Bal, 1999). Studying â€Å"The Incredulity of Saint Thomas’, also known as â€Å"Doubting Thomas†, it may come as no surprise to learn that Caravaggio failed to win the commission to paint a resurrection for the Jesuits. By the time he had completed this painting, Caravaggio’s notion of a â€Å"religious† image had already worried Counter-Reformation churchmen. His reputation for painting in a style which has neither sacred, nor profane, but a hybrid of the two, had attracted uneasy commentary among potential ecclesiastical patrons. In this respect, the â€Å"Incredulity of St. Thomas† might almost be read as gauntlet thrown in the face of counter-reformation orthodoxy. This works is an evidence for Caravaggio’s decision to explore the central mystery of the Christian faith, the incarnation and the resurrection, with what might, tendentiously, be termed an almost Protestant literal-mindedness (Porter, 1997). To be able to understand the personality of Caravaggio through his works, as observed from the video, is an unforgettable occurrence for me. It had shown me that sometimes, there are certain things which artists have to do that defies the society and still, defines them as a whole individual or as a skilled artist. It also made me understand that most of the time, the paintings or artworks do not simply show particular sceneries or another model, but reflects the skills, personality and visions of the creator itself. References Bal, M. (1999). Quoting Caravaggio: Contemporary Art, Preposterous History. Chicago: The University of Chicago Press. Pomella, A. (2004). Caravaggio: Art Courses. ATS Italia Editrice. Porter, R. (1997). Rewriting the Self: Histories from the Renaissance to the Present. New York: Routledge. Sofaer, J. (2007). Material Identities. Australia: Blackwell Publishing Ltd. Strickland, C. and J. Boswell. (1992). The Annotated Mona Lisa: A Crash Course in Art History from Prehistoric to Post-modern. Missouri: Andrews McMeel Publishing. Varriano, J. (2006). Caravaggio: The Art of Realism. Pennsylvania: The Pennsylvania State University Press. How to cite Evidences and Reflections of an Artist, Papers

Sustainability Analysis British Airways

Introduction Organizational sustainability is often a very key ingredient to the survival or long-term presence of a business in a given market. However, the concept is often misunderstood to mean the financial sustainability of an organization because if an organization is unsustainable, the problem normally manifests itself in terms of financial challenges (Authenticity Consulting 2011, p. 1).Advertising We will write a custom report sample on Sustainability Analysis: British Airways specifically for you for only $16.05 $11/page Learn More It is therefore important to understand that organizational sustainability is more holistic than previously believed and in simple terms, it could be equated to the sustainability of individuals, a group of people or even a country. This means that there are many aspects of an organization that have to be sustained (not just the financial aspect). These factors withstanding, it is essential to note that there are a n umber of primary organizational aspects that if properly sustained, will lead to the overall sustainability of an entire organization. To better gain a more comprehensive understanding of this fact, this study will carry out a case study of British Airways to have a clear picture of its sustainability status. British Airways has for long been deemed the national carrier for United Kingdom (UK) (Winthrop Corporation 2000, p. 1). Its headquarters is in London and much of its activities are grounded at Heathrow airport where most of its operations (of its airline services to more than 300 destinations around the globe) are planned. British Airways (and its subsidiary companies) have since inception undertaken passenger services (both at the local and international levels), freight services and mail services, although recent developments (in 2011) are bound to see a restructuring of the company’s operations to offer new products and services, after it merged with Iberia (a Spanis h airline company) which now holds a significant number of shares in the company (Winthrop Corporation 2000, p. 1). The company’s sustainability has often been dependant on a number of critical organizational aspects. One of them is the personnel or human resource aspect which has seen the organization go through treacherous years of intimidation and threats of strikes by the workers. Another basic organizational aspect is its financial sustainability which was brought to fore by increased competition in the airline and aviation sectors. Lastly, the organization’s sustainability greatly depends on product, service and program sustainability which has recently come to the management’s attention (again due to increased competition in the aviation market). This study will therefore explain how these sustainability areas are of importance to British Airways and how the company performs with regards to these three sustainability factors.Advertising Looking for r eport on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Product, Service and Program Sustainability Product and service sustainability has often been associated with financial sustainability, considering products and services essentially attract customers to a given business, and so the higher the number of customers a business has, the higher the revenues it will receive. Authenticity Consulting (2011) explains that if a business does not have high quality products, programs or services, it is bound to affect its client’s participation and this will consequently lead to the realization of low revenues. The liberalization of the airline industry, through a breakdown of economic barriers, has significantly led to increased competition among airlines around the world and in the same manner, given enough room for innovation in the creation of airline products, services and programs. This has especially been evidenced in i n-flight services such as the provision of in-flight airline entertainment (The Hindu Business Line 2011, p. 2). This has caused a lot of discomfort for most traditional airline companies like British Airways because new airline entrants have been on the forefront in spearheading the innovation of new products and services. Currently, many airline companies are investing a lot of money in the innovation of new products and services as can be seen from studies done by The Hindu Business Line (2011) which suggests that airline companies in the year 1998 invested more than $1.8 billion in the development of new products, services and programs. The significance of such investments have been acknowledged by many airline companies after recent research studies suggested that the quality of products and services essentially determine the level of customer satisfaction within a given airline company (The Hindu Business Line 2011, p. 2). This also affects a company’s bottom line. Brit ish Airway’s Performance British Airway’s sustainability in the airline sectors significantly depends on its products, services and programs because it has in the past traditionally enjoyed a longstanding monopoly in the provision of airline products and services in its traditional markets. However, recent decades have seen the entrance of new airline companies like Qatar airways, Emirates (and the likes) infringe on its market share through the provision of high quality services, products and programs.Advertising We will write a custom report sample on Sustainability Analysis: British Airways specifically for you for only $16.05 $11/page Learn More This has consequently caused a lot of jitters in the organization because the company has realized that if it does not change its traditional products or services, it may eventually lose out on its traditional markets. This has forced the company to come up with new products and services such a s the ‘world travelers plus’ and the ‘lounge in the sky’ products and services (The Hindu Business Line 2011, p. 2). These two new products are part of a wider scheme to come up with a comprehensive array of new products and services aimed at ensuring the company’s traditional clients are satisfied with the organization and remain loyal to it. The ‘world travelers plus’ and the ‘lounge in the sky’ products and services are essentially a fourth class cabin category of products and services which are also a product of a 600 million pound investment scheme undertaken by the company in 2001(The Hindu Business Line 2011, p. 4). These new products and services were accompanied by a revamping of the company’s class cabins concord, check-ins and lounges which have been attributed to the companies increased client base over the past few years (The Hindu Business Line 2011, p. 4). These new products and services are also as a r esult of an additional 150 million pounds investment in an upgrade of its long-haul fleet (which includes new seats and seatback videos) (The Hindu Business Line 2011, p. 4). From these new products and services, British Airways has done a commendable job of improving its sustainability status with regards to its products and services. Personnel Sustainability There is concern among most businesses and managers across the globe that if a company does not have the right employees, then its products and services cannot have the significant impact they are intended to have (Authenticity Consulting 2011, p. 1). This means that the sustainability of a company’s products, services or programs is therefore directly dependent on the personnel sustainability. Because of this relationship, we cannot ignore the link that these two organizational aspects (personnel sustainability and products, programs and services sustainability) have on the financial sustainability of a firm. This is t rue because if an organization does not have good employees, its customers are bound to experience ineffective products and services which will ultimately lead to a significant decrease in the company’s profits.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Because of the importance of having a sustainable personnel team in the organization, Authenticity Consulting (2011) proposes that it is important for organizations to have a well-trained and supervised staff, and if there are employees who cannot deliver in time, they should be replaced with people who can. This analysis is important to British Airways because it has in the past been threatened by its personnel situation. British Airways Performance British Airways has over the years been faced with threats of industrial action from its workers because of the human resource strategy adopted by its managing board (Smale 2005, p. 1). The managing board actually undertook a new strategy of cost-cutting which has not been well received by its workers. This has caused many of its staff (especially the cabin crew) to walk out on the company, therefore leading to a slow down on some of the company’s operations. This has in turn painted a bad picture of the company, especially in th e eyes of international investors. The company has since held on to its strategy of withdrawing perks that the company employees used to enjoy (either as a result of the fact that the company is experiencing increased operational costs or as a result of the penalties imposed on workers who went on strike). This has in turn forced the company’s employees to move to the courts to seek redress regarding the situation. The problem was started when one of the company’s auxiliary wings in the catering department terminated the employment of more than 350 members, and this move consequently caused a massive strike that has in subsequent periods been acknowledged by BA’s management as being out of control (Smale 2005, p. 1). British Airways now goes on record as having had three successive strikes in three summers (an action which cost the company up to ten million pounds a day) (Smale 2005, p. 1). The company currently enjoys very minimal staff loyalty and the current staffing levels are at an all-time low. There is also enough evidence to suggest that there is worker militancy that was characteristic of British Airways employees in the 70s and 80s and the vice is still being perpetrated by current employees (Smale 2005, p. 1). There is therefore very minimal cooperation between British Airways employees and its management. This has consequently turned into an almost ‘cat and mouse’ game where the workers strategize to affect the company’s operations by striking when the company is supposed to cash in on high travel periods like summers or when the company’s shareholders are meeting (to spoil the company’s reputation in the eyes of its investors). These kinds of employee actions pose a threat to the company’s long-term sustainability. Financial Sustainability As mentioned earlier, financial sustainability is normally a representation of how the organization performs with regards to other sustainability asp ects. Often, when the above sustainability indicators are not effectively managed, a company experiences significant financial shortfalls. Regardless of the situation, Authenticity Consulting (2011) notes that organizations should at all time maintain a financial reserve (so that they are able to survive in case of a financial disaster) and undertake contingency planning (to provide direction to the companies if they do not meet their financial targets). The importance of maintaining a sound financial health for organizations cannot therefore be overemphasized because it is through good financial health that organizations can prove to their shareholders that the company is moving in the right direction. With regards to British Airways, a good financial health is vital for its sustainability, considering most of its human resource challenges are brought about by management’s decision to cut-back on its operational costs (human resource is one of the areas they decided to cut-b ack on). The company now has slightly over 40,000 employees (Smale 2005, p. 1). Nonetheless, it is vital to understand the importance of a good financial health for the company because it is only through a good financial health that the company can be able to regularly pay its workers. Moreover, it would not experience extensive employee objections due to withdrawn perks because it would not have to do so in the first place. Also, considering most airlines are expanding into new travel destinations because of deregulation of the airline sector and increased globalization, it is essential for British Airways to expand in the same respect. This will imply that the company needs to open up new offices, hire new staff, purchase more airplanes (and the likes) and this obviously means the company will require more capital to make the exercise a success. This fact reiterates the importance of having a good financial health to stay relevant in the market. Finally, considering the company ha s experienced subsequent years of periodic losses (as will be evidenced in subsequent sections of this study), its financial reserve is quickly depleting and there are already increased concerns regarding the company’s ability to withstand future financial storms once its financial reserves run dry. Essentially, the company will be unsustainable upon such an eventuality or it may be forced to take debts (a move which would ultimately lead to its bankruptcy if things do not look up in the airline industry). These financial aspects are quite important not only for British Airways but all other airline companies because their financial books are normally affected by intrigues in the world economy such as the recent global economic downturn and airline accidents which have a severe financial impact on the companies. British Airways’ Performance Recent financial performance reports of British Airways have significantly increased investor concerns of the company’s sur vival (in light of increased competition). In March, 2010, the company reported one of its worst financial performances in decades, brought about by the recent global economic crunch, volcanic ash clouds in the European airspace and a number of employee strikes and walkouts (Mcghie 2010, p. 1). These factors caused the company to report financial losses of up to 425 million pounds in the period ending March, 2010 (Mcghie 2010, p. 1). This financial performance has caused jitters among the company’s board members who are increasingly registering concerns over the company’s long-term sustainability, considering the company is quickly eating into its only cash reserve of about two billion pounds (Mcghie 2010, p. 1). As mentioned earlier in this study, this poor financial performance is a symptom of the poor management of other functional areas of the company as noted with the crippling employee strikes that the company has endured over the past few months. The following d iagram best represents the company’s financial standing The poor financial performance is one that is quickly painting a bleak future for the company considering it reported a 358 million pound loss in the previous year 2009 (Mcghie 2010, p. 1). In fact, during the year 2009, the company was forced to withdraw its dividend issue, and also in the same year, the company’s shares plunged by more than 6% to 152p (Mcghie 2010, p. 1). Remarks made by the company’s managing director, Willie Walsh, that there is no hope for future economic improvement in the company’s primary markets has even cast a darker cloud on the future prospects of the company considering the company expects to make more losses in coming years (Milmo 2009). These repeated losses have further increased concerns that the company may not be able to shoulder another blow in the coming years. Milmo (2009) reiterates this concern by admitting that: â€Å"I understand from staff the atmosphere at BA is like the losses at an all-time low. I think we are seeing the final throes of a once successful airline, with losses of  £3 million per day (recent management meeting info) it won’t take long to get through the money BA retains from forward passenger bookings (about  £1 billion)† (p. 10). Conclusion This study identifies the fact that British Airways is facing a sustainability problem in the sense that some of its major organizational aspects which determine its survival are not being properly managed or not performing to the expected standards. The major sustainability aspects posing significant challenges to the company include its personnel management and financial performance. However, with regards to its products, service and program innovation, the company is fairing on well. Nonetheless, from the entire analysis, we understand that the three sustainability areas mentioned above are all conjoined, in that; they affect each another in one way or anothe r. To improve the company’s financial performance, it is therefore quite important for the company to properly manage its human resource, because as evidenced from the company’s financial performance, its losses were significantly caused by the series of losses in the last three years. It therefore comes as no surprise that the biggest financial streak of losses for the company started after it started experiencing industrial action. Comprehensively, we can acknowledge that the company needs to reenergize its human resource functions and at the same time, capitalize on its product and service innovations to revamp its financial performance and consequently enhance its sustainability. References Authenticity Consulting. (2011) Organizational Sustainability. Web. Mcghie, T. (2010) Record Losses at British Airways Spark Survival Fears. Web. Milmo, D. (2009) British Airways Makes Worst Ever Loss. Web. Smale, W. (2005) BA’s Long History Of Staff Disputes. Web. The Hi ndu Business Line. (2011) British Airways Launches New Products, Services. Web. Winthrop Corporation. (2000) British Airways Plc. Web. This report on Sustainability Analysis: British Airways was written and submitted by user Rumiko Fujikawa to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Congenial vs. Genial

Congenial vs. Genial â€Å"Congenial† vs. â€Å"Genial† â€Å"Congenial† vs. â€Å"Genial† By Mark Nichol What’s the difference between congenial and genial? They both derive from that Latin term that also developed into genius, but their meanings are mostly distinct. Genial means â€Å"friendly† or â€Å"sympathetic,† or â€Å"mild†; it also describes someone who displays or is marked by genius, but that is a rare usage. Genial can refer to a person (â€Å"She has a genial personality†) or to an inanimate object or phenomenon (â€Å"The weather was genial yesterday†). Although congenial can be synonymous with genial, the connotation is usually one of having a pleasant and/or sociable attitude (â€Å"He is a congenial host†) or being harmonious or of a kindred spirit (â€Å"Their congenial interest in the matter may help them cooperate†). Writers must take care not to introduce an extraneous letter to produce one of two words that, though distantly related to genial and congenial, have nothing to do with the terms or with each other: Genital refers to the sexual organs, and congenital usually refers to diseases or unhealthy psychological features. A congenital physical condition is one that dates or exists from birth or is acquired during gestation and not through heredity; one can also describe someone as having a congenital fear of or obsession about something. People are also sometimes described as being congenital in some aspect of their nature for example, a congenital liar is someone who is habitually deceitful. Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Misused Words category, check our popular posts, or choose a related post below:The Royal Order of Adjectives 40 Fish IdiomsPersonification vs. Anthropomorphism

How To Answer “Why Do You Want To Work Here”

How To Answer â€Å"Why Do You Want To Work Here† This question comes up in so many job interviews. Surprisingly, most people are unprepared to answer it well. Think of this question as another valuable opportunity to show you’ve done your homework on a company, and to show that your ideals and goals are in lockstep with those of the company you’re interviewing with. Don’t just blather on about how they value whatever their mission statement says they value, or praise whatever company culture you’ve been able to glean from their brochures. Have something distinctive to say.Try these strategies and you’ll be in much better shape.1. Word of MouthHave you heard from current or past employees? Now might be the time to mention that you’ve got several contacts who worked there in the past, or friends of friends who work there now. It’s fine to say that you’ve received glowing reports; it makes your interviewer feel good, and it shows you did a bit of sleuthing around!2. Social MediaD oes this company have a particularly winning social media platform? Consider mentioning their engaging use of Facebook, or their badass presence on Twitter. This also shows that you’re engaged,   and with it  enough to be all up on social media.3. CommonalityIf you’ve done your digging and found contacts you know who work there on LinkedIn, for example, and you’ve noticed a particular pattern- something that most employees of that company seem to have in common- then mention it! Show that you’ve taken the time to figure out what the common thread is and then explain how you fit right in with it.4. LeadershipIt’s obviously good to speak favorably about the product or service the company puts out, but it’s even better to comment on their leadership- either within the industry or globally. Talk about their community involvement or philanthropy.5. UniquenessAcknowledge first and foremost what makes the company so unique. Show that youâ€℠¢ve looked into them enough to really understand what it is they’re going for- then compliment them on their success. All the while showing how their uniqueness matches yours perfectly!6. Its Past/FutureTalk about the company’s origins and past achievements†¦ or fast forward to show how well you can think ahead and envision the company’s goals being realized in an ever-changing industry. Show that you’re already invested in the future of the company.7. Get PersonalIf all else fails, tie your appreciation of the company to some aspect of yourself. Be as specific as possible. Have you had a personal interaction with anyone at the company? Now’s the time to start chatting about that. Remember, there’s no right way to answer this, only a few extra bonus points you can score if you answer it well.

Existence of God Research Paper Example | Topics and Well Written Essays - 2000 words

Existence of God - Research Paper Example Science believes only in things which can be proved with the help of experimental facts. In other words, as long as the existence of God proved beyond doubt with some kind of experiments, science may not believe in God. On the other hand, religions give more importance to beliefs rather than facts. According to religious views, science or humans have limitations in explaining the existence of God since God has more power than humans. Creations can never be superior to the creator. In short the arguments in favor and against the concept of God seem to be endless. This paper analyses the arguments in favor and against the existence of God. Arguments in favor and against the existence of God The first purported proof of the existence of God is the ontological argument. The ontological argument seeks to prove the existence of God from the laws of logic alone. It dates back to St Anselm, an eleventh century philosopher-theologian and archbishop of Canterbury, but was also used by the Fren ch philosopher Rene Descartes. It argues that once we mentally grasp the concept of God we can see that God’s non-existence is impossible. This argument, if it is successful, demonstrates the existence of a perfect being that could not possibly fail to exist (Arguments for God's Existence, 2004). One of the major arguments against God is caused by the invisible nature of God. Atheists are of the view that if God exists, he should appear in a visible form. In their opinion, the existence of invisible things without scientific proof cannot be believed. At the same time it should be noted that we believe that electrons and protons do exists and electricity is the flow of electrons. In other words, we have no problems in believing in the existence of electrons even though we never seen it. However, we can experience the effect of electron flow (electricity) in many ways. We know that a bulb may not be lighted unless the electricity flows through its filament. If we can believe in the existence of electrons, we can definitely believe in the existence of God also. Believers can experience the influence of God in many ways. It should be noted that electrons will flow only through good conductors. Objects such as wood, glass, etc like insulators may not conduct electricity. Same way God will act only through his believers. In other words, both electrons and the God need a medium for its working. In the case of electrons, the medium is conductors whereas in the case of God, the medium is believers. Bad conductors will never agree the concept of electron and same way atheists will never agree with the concept of God. When we look at the design and structure of this universe, we cannot reject the idea of a creator. It is illogical to believe that everything in this universe occurred accidently. In other words the symmetry of this universe provides ample evidences for the existence of god. If Earth were smaller, an atmosphere would be impossible, like the planet Me rcury. If Earth were larger, its atmosphere would contain free hydrogen, like Jupiter. Earth is the only known planet equipped with an atmosphere of the right mixture of gases to sustain plant, animal and human life. The Earth is located the right distance from the sun. Consider the temperature swings we encounter, roughly -30 degrees to +120 degrees. If the Earth were any further away from the sun, we would all freeze. Any closer

Gaining or Losing Power Paper Essay Example | Topics and Well Written Essays - 750 words

Gaining or Losing Power Paper - Essay Example Weiner, a native of New York City and former New York City Council member, has been famous for his straight-forward liberal views and his fiery speeches on the floor of the US House of Representatives (BBC News, 2011). Weiner was forced to resign due to his scandalous online flirtations. After losing political power, Weiner is planning to return back in politics through his wife, Abedin who has been instrumental by supporting Weiner in amassing funds and participating in public events. Weiner knows that winds are not blowing politically in his favor, as â€Å"months ago† he spoke to Bill and Hillary Clinton, who have not backed any candidate in the mayoral race. As he said, â€Å"I have given wide berth to my colleagues in public life because I know I have a lot to prove to them (Bacon, 2013). Weiner is the perfect example of how public leaders gain and lose power in public policy environment. Factors such as communication, leadership, constituents, and organization played a significant role in his gaining and losing power. Weiner’s candidature for the rank of New York mayor was risked through his extra-marital sexting but the news that he might be playing a role in Hillary Rodham Clinton’s 2016 presidential election, if it happens (Bacon, 2013). It only indicates that political power and those who become instrumental for their party leaders in gaining that political power whatever ethical irregularities they commit are ignored by their leaders and the masses after an interval of time. Weier’s wife, Huma Abedin, is sure that future political prospects are going to brighten up for Weiner. It shows that various political ranks like that of Weiner play a significant role as constituents of both losing and gaining power. Weiner (Bacon, 2013) has been forthcoming in accepting his scandalous actions publically for hurting his wife’s political career growth for getting distanced for her insider role with Clinton. This kind of commun ication is going to help Weiner in the long run, as people start viewing the unethical traits of their leaders from human perspective by not awarding lifelong punishment to them and welcoming them back in the leading political environment. Weiner’s own political dignity as US Congressman was endangered when it was revealed that he sent underpants photo, compelling him to publically apologize to his family and his voters although he remained adamant on not submitting his resignation over this revelation. His public acceptance through a news conference, telling that he was "deeply ashamed of my terrible judgment," could possibly break the ice for his political ambitions if it is revealed that he might be engaged for launching a campaign in favor of Hillary Rodham Clinton in 2016 presidential election or there is a possibility that that such falsified communication from Weiner and his wife’s side could bring him and his wife back in the public limelight, giving the expres sion that his mistakes of the past have been forgotten, letting him to start afresh. It could be a communication tactic as well because until this news is confirmed by Clinton herself, nothing can be said for sure (BBC News, 2011). There has been a history of political figures committing blasphemy but with a fine line differentiating their return back, as in the case of Bill Clinton, the US president who survived in office amidst his affair with Monica Lewinsky. And that fine line creating the difference and letting Clinton not lose power has been Clinton’s remark, stating: â€Å"I did not have sexual relations with that woman† (BBC News, 2011). Others who had to lose power include Eliot Spitzer, Governor of New York, who has been a regular visitor of prostitutes from the Emperors Club VIP agency and had to resign in March 2008; Chris Lee, New York

Web :: Essays Papers

Web How To Start A Web Business One of the most popular Internet myths claim that building an online store is easy: All the customer has to do is point, click, and buy. But in reality, successful e-commerce is far more complex and unlike any other web site project you have tackled in the past. Before that first cyber buck finds it’s way into your bank account, you need to do considerable research and planning. To get started you can begin thinking about all the issues that need to be addressed before you can even put together a successful online business plan. You can now imagine a real company that suddenly decides to regard the â€Å"welcome† announcement of e-commerce. Say you’re working for the Ford Motor Company, the nation’s leading supplier of heavy-duty trucks. Your CEO is catching up on the past several months of business journals and when the spark plugs start firing. Those screaming headlines cannot be ignored: â€Å"Consumer E-Commerce Will Jump To 26 Billion By 2002† and â€Å"U.S. Online Business Trade Will Soar to 1.3 Trillion By 2003†. Most importantly, Chevy has rumored to begin its own e-business plan. So the big wig meets with the board of directors, and after an agonizing long deliberation, you are told that they want www.ford.com open in six weeks. Plenty of time they insist. After all there are millions of schmucks out there building award winning web sites and making a plethora of cash to pay for college. Immediately go register the domain name ford.com for the company and then make your plan. Planning ahead for the unexpected gotchas of e-commerce that can hit you unexpectedly. Planning ahead will not only save you redevelopment time down the road, but it will also help you make educated decisions as you choose the right e-business solution for your company. The Many Choices of Beginning Before your can select the right setup for your e-business, you must determine exactly what you need to be competitive online. Most likely you will need some software to help you manage your products, your promotions, your customers, and their orders. You may also need some additional programs to handle the tax, shipping, and payment processing of your orders. 2 of 3

Atm Card Project

The completion of every task needs the guidance support & cooperation of many people. This is the opportunity to thank all those who had directly or indirectly helped me in completing this work. First and foremost I am grateful to my project guide Mr. Rahul Deo whose kind guidance, help & motivation helped me to complete this project. I express my sincere gratitude to Dr. Rajendra Kumar Jain,H. O. D(M. B. A Department ) and all the faculty members of SVIM for their kind support. I am grateful to Director Ret. Major General Dr. J. R.Bhatti of Shri Vaishnav Institute Of Management for providing proper facilities in the college. I would also like to thank all the respondents and wholesaler/retailer/distributor for giving me their precious time and relevant information ,without which this Project would have been a different story. Last but not the least I am grateful to my parent, family & friends who have supported and encouraged me during my work. PRAVIN PAHADIYA MBA IV SEM(PT) SVIM,IN DORE.ATM CARD : A VITAL FACILITY & ITS IMPACT ON ECONOMY WITH SPECIAL REFERENCE TO ICICI & IDBI INTRODUCTION: ATM the fastest and convenient way to access your account anytime anyway whether you are in your home town or around the world. It is convenient and safe to carry and place of lacks of rupees while traveling or anywhere ATM’s now having a wide impact on economy too. HISTORY OF ICICI & IDBI: INDUSTRIAL CREDIT & INVESTMENT CORP. OF INDIA LTD. (ICICI). It was set-up as a Development Finance Institute in 1955 under the Indian Companies Act 1913 with the support of Govt. f India and active involvement of the World Bank. INDUSTRIAL DEVELOPMENT BANK OF INDIA (IDBI). It was established in July 1964. The bank is intended to serve reservoir from which the existing financial institutions can draw. It seeks to cover the gaps left by the numerous state institutions working in the field of Industrial Finance. OBJECTIVE OF PROJECT: 1. To find its impact on economy. 2. Satisfaction o f ATM users. STUDY AREA: ICICI & IDBI, Indore METHODOLOGY: 1. Sampling: Sampling technique: Random Sampling. SOURCE OF DATA: ) Primary Data 2) Secondary Data LIMITATIONS: ? Sample restricted to Indore City Only. ? Biasness of respondents. ? The entire study and analysis are based on the responses obtain from structured questionnaire. ATM – A VITAL FACITLITY & ITS ITS IMPACT ON ECONOMY INTRODUCTION ATM (AUTOMATIC TELLER MACHINE) is the easiest & the fastest way to access your account any time, any where through any of the ATM’s across the country even out of country. Now ,the money is accessible by any person 24 hours a day,7 days a week & 365 days a year.It is also known as â€Å"ANY TIME MONEY†, it means that banks never closed. All of us carry some form of â€Å"Plastic Money† with us whether it is Debit card, ATM card, Smart card or Credit card. The International Debit Card allows you to purchase goods at Merchant Establishments and also gives you the freedom to withdraw cash from ATMs in India and abroad. ATM Card gives you the freedom of making purchases without the hassles of paying in cash. No need to carry cash, no paying bills at the end of the month†¦your purchases will be debited to your account instantly.We can withdraw from 15,000 to 2,00,000 rupees in a day from different bank’s ATM machine & deposit up to 30 notes at one time even we can also deposit cheques through the ATM. Operate multiple account with a single ATM card of the bank. INTRODUCTION INDUSTRIAL CREDIT & INVESTMENT COPERATION OF INDIA (ICICI) bank is India's second-largest bank with total assets of about Rs. 106,812 crore and a network of about 450 branches and offices and about 1700 ATMs. ICICI was set up as a Developed Financial Institution in 1955, under the Indian Company Act,1913 with the support of the Government Of India ; active involvement of the World Bank.ICICI Bank offers a wide range of banking products and financial services to c orporate and retail customers through a variety of delivery channels and through its specialised subsidiaries and affiliates in the areas of investment banking, life and non-life insurance, venture capital, asset management and information technology. ICICI Bank's equity shares are listed in India on stock exchanges at Chennai, Delhi, Kolkata and Vadodara, the Stock Exchange, Mumbai and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE).ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified fin ancial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank.In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE. After consideration of various corporate structuring alternatives in the context of the emerging competitive scenario in the Indian banking industry, and the move towards universal banking, the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would create the optimal legal structure for the ICICI group's universal banking strategy.The merger would enhance value for ICICI shareholders through the merged entity's access to low-cost deposits, greater opportunities for earning fee-based income and the ability to participate in the payments system and provide transaction-banking services.The me rger would enhance value for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICI's strong corporate relationships built up over five decades, entry into new business segments, higher market share in various business segments, particularly fee-based services, and access to the vast talent pool of ICICI and its subsidiaries. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank.The merger was approved by shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmedabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI group's financing and banking operations, both wholesale and retail, have been integrated in a single entity. A nywhere Banking ICICI Bank is the second largest bank in the country, serves a customer base of more than 5 million customer accounts through a multi-channel access network.This includes more than 400 branches and extension counters, over 1000 ATMs, Call Centre and Internet Banking. Thus, one can access the various services ICICI Bank has to offer at anytime, anywhere and from anyplace. Do’S & Do not 1. Sign on the card immediately on receipt. Unsigned cards are invitations for misuse. 2. Keep the card in a prominent place in wallet / vault. This will help you to notice if any of your cards is missing. 3. Ensure that the card you got back after the transaction is yours before putting in the wallet. 4.Keep all card number, expiry date and contact number of the issuing bank at a secure place for ready reference. It has to be kept in a different place than where you normally keep cards. 5. Inform issuing bank immediately if you lose the card or it is loss/stolen from you. 6. Mem orize PIN and destroy the mailer PIN is an important validation of your identity. The use of PIN along with card is considered as your authentic signature. 7. Inform change of address to card issuing bank immediately. Inform postal authorities also about the forwarding address. 8.Keep all charge slips till you get statement from bank. Check all charge slips against the statement. If there is a mismatch immediately contact the issuing bank. 9. If going abroad, make note of the card company's (Visa/ MasterCard/ Amex) emergency number abroad. 10. Do not give your debit card number over the phone or on the Internet. 11. When using your card in a merchant establishment, only your signature is needed. Never disclose any other personal details about yourself, be it your address or phone number. 12. Never sign an incomplete sales slip.Make sure it is totaled. Basic Features ICICI Bank and HPCL bring you the â€Å"Fuel† Debit Card. A debit card designed with just our convenience in mi nd. Just hand it over at any HPCL pumps and SAVE on our fuel purchases. In fact you can use the card for all your shopping, dining and traveling needs, so we spend with total control. Combining the acceptability of a credit card and the prudence of an ATM Card, the ICICI Bank Ncash Debit card is a most convenient accessory for us. No more fear of overspending. No more searching for the nearest ATM. Only more comfort and convenience!With the ICICI Bank Ncash Debit Card you can shop using VISA Electron's on-line debit program, and debit your ICICI Bank account directly when transacting at any VISA accredited member establishment or ATM across the world! Accepted at over 40,000 merchant establishments, more than 1,200 ICICI Bank ATM's and more than 2,500 VISA ATMs all over India. International Card, offering deposit access at over 11 million merchant establishments VISA . Your ICICI Bank HPCL Debit Card comes packed with the following features: 1. Direct On-line debit to your ICICI Ban k account. 2.Refund of surcharge for fuel purchases at HPCL pumps. 3. Accepted at over 40,000 shops, more than 1,200 ICICI Bank ATM's & 2,500 VISA ATMs all over India. 4. International card offering deposit access at over 11 million shops and & VISA ATM's all over the world. 5. 24 Hour Customer Care Center. 6. Speed-O-Miles Rewards Programme. 7. Itemized billing on your bank statement. 8. Lost card insurance. Fee ; Charges: No transactions charges at ICICI Bank ATMs. Transactions charges at Non ICICI Bank ATMs : Rs. 50/- for cash withdrawal ; Rs. 25/- for balance enquiry. Lost Card Insurance:In case our card is lost or stolen, we just need to call our 24 Hour Customer Care Centre . A new card will be issued on request and sent to you within 1 week of reporting this loss. We are protected from any financial liability arising from any purchase transactions done on our card, from the time you report the loss. INTRODUCTION INDUSTRIAL DEVELOPMENT BANK OF INDIA was established in July 196 4, to serve as a reservoir from which the existing Financial Institutions can draw. It seeks to cover the gap left by the numerous state institutions working in the field of industrial finance.The bank is expected to combine commercial, promotional ; re-financing activities. It took place after RBI issued guidelines for entry of new private sector banks in January 93. Subsequently, IDBI as promoters sought permission to establish a commercial bank and retained KPMG a management consultant of international repute to prepare the groundwork for establishing a commercial Bank. The Reserve Bank of India conveyed it's in principle approval to establish IDBI bank on February 11th, 1994. Thereafter the Bank was incorporated at Gwalior under Companies Act on 15th of September 1994 (Registration No. 0-08624 of 1994) with its Registered Office at Indore. The Certificate for Commencement of Business was received on 2nd of December 1994. The Future IDBI bank looks confidently into the future to face and thrive in the intense competitive environment that is emerging. The bank has now gained experience and has in place the strategies required for gaining a leadership position. With cutting edge relevant technology, aggressive marketing, innovation, tight control over costs and with its motivated workforce, the bank is all set to emerge as a model global corporate citizen n the days ahead. IDBI, the tenth largest development bank in the world has promoted world class institutions in India. A few of such institutions built by IDBI are The National Stock Exchange (NSE), The National Securities Depository Services Ltd. (NSDL), Stock Holding Corporation of India (SHCIL) etc. IDBI is a strategic investor in a plethora of institutions which have revolutionized the Indian Financial Markets. IDBI promoted IDBI bank to mark the formal foray of the IDBI Group into commercial Banking. This initiative has blossomed into a major success story.IDBI bank, which began with an equity capital base of Rs. 1000 million (Rs. 800 million contributed by IDBI and Rs. 200 million by SIDBI), commenced its first branch at Indore in November 1995. Thereafter in less than seven years the bank has attained a front ranking position in the Indian Banking Industry. IDBI bank successfully completed its public issue in February 99 which led to its paid-up capital expanding to Rs. 1400 million. The promoters holding consequent to this public issue stood reduced to 71% with IDBI holding 57% and SIDBI 14% of the paid up capital of IDBI Bank.This is in line with the requirement of RBI which stipulates that eventually the promoters holding should be brought down to 40%. IDBI ATM’s IDBI bank, which in recent times has rapidly expanded its ATM network to 258 ATMs across 68 cities, has always been at the forefront of using the latest technology to introduce new services for its customers. IDBI bank was the first Bank to implement the latest and most flexible ATM switch technology in India called IST from Oasis Technologies. It is also the only Bank in India where its entire ATM network is on the latest NDC based operating system from NCR Corporation.IDBI bank launches Easy Fill, the First Online Instant Mobile Refill ATM Service in India, IDBI also bank opens its 97th Banking office in Dum Dum, Kolkata. IDBI bank launches Easy Fill, the First Online Instant Mobile Refill ATM Service in India, IDBI bank launches ATM Next, the next generation ATM service:- IDBI bank, one of the youngest and fastest growing private sector banks in the country, launched the futuristic next generation ATM service called ATM Next, at a well-attended press conference here in Mumbai today. The innovative new service allows the ATM to download any information from a central web server.With the help of this new technology, IDBI bank’s customers can now check the latest cricket scores live on the ATM, as well as read the latest news headlines. The ATMs also provide online information on the latest movies running with a complete list of theatre and show timings as well as daily horoscopes, a list of emergency services telephone numbers and on the lighter side, fortune cookies. The service, which was launched initially in Mumbai, also enables the ATMs to provide audio instructions to customers, as well as comprehensive information on its products and services.The Bank proposes to extend this facility to other cities shortly, as part of a phased roll out. Speaking at the press conference, Ajay Bimbhet, Country Head – Retail Banking, IDBI bank said â€Å"We have always believed in using technology to add value to the services we provide to our customers. We believe that technology must constantly redefine service and this exciting new service, will make the ATM experience far more exciting and enriching for our customers†. The Bank has tied up with Rediff. om as its exclusive content provider for this service, says Shameek Bhargava, Head ATMs, Cards and Merchant Acquiring â€Å"We have successfully exploited the technology at our disposal to create a truly superior customer experience. This is the first time that such a service has been launched in India. The application was show cased at a recent Banking conference at Singapore, where it was a huge success. Its informative, its different, its futuristic and its fun. † IDBI bank offers following services: 1. Fabulous Discounts at various Merchant Outlets . 2. Loyalty Points with Great Rewards . . Enhanced access to over 8. 5lakh ATMs and 10 million establishments worldwide. 4. Promotional programmes with exciting prizes. 5. Zero lost card liability insurance. Eligibility 1. Customer Over 18 years of age . 2. Savings Account holders . 3. Current Account holders . 4. Corporate Payroll Account holders . Security In a borderless world spinning on the axis of the Internet, Internet Banking assumes a special and sophisticated significance. Mindful that the ultimate access could be through the Internet, we set out to sew together a globally benchmarked Internet initiative.With Internet Banking, your bank travels with you around the world. You have on-line, real-time access, bank call it 24. 7. 365 (HH/WW/DD) banking. Admittedly, such a service requires security of the highest nature and complete privacy protection. To that end, bank provide a completely secure environment, using 128-bit encryption Secure Sockets Layer (SSL), digitally certified by Verisign. 128-bit SSL. This guarantees world-class security for Internet and e-commerce. Customize Features 1. Change of login and transaction passwords . 2. Creation of Nicknames for Accounts . 3. Date and Amount format choices . Online Payment ServicesThe Internet Banking facility of IDBI Bank, i-netbanking offers online payment facility linked with merchant websites/e-shops serving as a payment gateway. The bank offers this facility to any agency requiring online payment services such as Online Shopping Malls, On line Share Trading Agency, an AMC selling Online Mutual Funds or registering/subscribing for internet connection with ISP. This service is available to IDBI bank account holders (savings, current, fixed deposit accounts). It will soon be available to Demat account holders also. Currently, internet banking is available to all first account holders (except minors).It is also available to proprietors of firms in their Current Account for Proprietorship firms. In all cases applicant should have authority to operate account with full permission. All the joint account holders must sign application for all accounts wherever applicant is first account holder. Transfer funds to your near and dear ones at the click of a mouse. Eye – popping features: The Electronic fund transfers could take place to your own bank accounts of your choice instantly the bank account of any other person within any of the IDBI bank's branches instantly.The bank account of any other person in over 8000 branc hes of any bank within the 14 cities -Mumbai, Delhi, Calcutta, Chennai, Bangalore, Ahmedabad, Kanpur, Hyderabad, Jaipur, Nagpur, Chandigarh, Patna, Bhubaneswar, Thiruvananthapuram. The user shall not use or attempt to use i-net banking for funds transfer – as and when the facility is made available – without sufficient funds in the relative i-net banking -account or without a pre-existing arrangement with the bank for the grant of an overdraft. Internet Banking Services (i-net banking) Bank' refers to IDBI bank limited, a banking company incorporated in India under the companies act 1956 and having its registered office at chaturvedi mansion, 2nd floor, 26/4, old palasia, A. B. Road, indore 452 001. The term includes the successors and assigns of the IDBI bank limited. I-net banking is the trade name of the bank's internet banking service which provides access through the internet to account information, account transaction, other products and services as advised by th e bank from time to time to the bank's customers. I-net banking serviceThe bank shall endeavor to provide to the user through i-net banking, services such as enquiry about the balance in his i-net banking account(s), details about transactions, statement of account, request for issue of cheque-books, request for transfer of funds between accounts of the same user, from user's account to another person's account, bill payment and such other facilities as the bank may decide to provide from time to time. These facilities shall be offered in a phased manner at the discretion of the bank. The bank may also make additions/ deletions to the services offered through i-net banking at its sole discretion.The availability/ non-availability of a particular service shall be advised through email, web page of the bank or written communication. The bank shall take reasonable care to, ensure the security of and prevent unauthorized access to the i-net banking service using technology reasonably av ailable to the bank. The user shall not use or permit to use i-net banking or any related service for any illegal or improper purposes. Minimum balance and charges The user shall maintain, at all times, such minimum balance in i-net banking account(s), as the bank may stipulate from time to time.The bank may, at its discretion, levy penal charges and/or service charges for non-maintenance of the minimum balance. In addition to the minimum balance stipulation the bank may levy service charges for use of i-net banking at its discretion. The user authorizes the bank to recover all charges related to i-net banking as determined by the bank from time to time by debiting one of user's i-net banking accounts. Accuracy of information The user is responsible for the correctness of information supplied to the bank through the use of i-net banking or through any other means such as electronic mail or written communication.The bank accepts no liability for the consequences arising out of errone ous information supplied by the user. If the user suspects that there is an error in the information supplied to the bank by him, he shall advise the bank as soon as possible. The bank will endeavor to correct the error wherever possible. Termination of i-net banking service The user may request for termination of the i-net banking facility any time by giving a written notice of at least 15 days to the bank. The user will remain responsible for any transactions made on his i-net banking account(s) through i-net banking prior to the time.Technology and Tech Initiatives Keeping in line with its policy of leveraging technology to drive its business, IDBI bank deployed Finacle, the e-age banking solution from Infosys to consolidate its position, meet challenges and quickly seize new business opportunities. Entire Finacle rollout was remarkable considering the fact that it was implemented across all branches in a record time frame of 5 months. Finacle will provide the critical technology platform to propel the bank's new thrust and direction.Achievement of these significant milestones is consistent with IDBI bank's continued focus to create customer and shareholder value through deployment of superior technology. Investments in technology is part of the plan to put in place building blocks for creating the right organizational infrastructure which will help IDBI bank in consistently delivering superior products, convenient access channels and efficient service to our retail and corporate customers. Of the total investments of over Rs. 75 crs, large investment has been made in back-end technology to strengthen processes, systems and control.This, in the long run, propelled by a top quality management team will clearly set IDBI bank apart from its competitors. Stronger Capital Adequacy Capital Adequacy ratio of IDBI bank is well above the RBI norm of 9% and as on 30th June 2001 stood at 12. 01%. IDBI bank has adopted Governance standards based on best practices preva lent internationally. It has a structure of governance which meets with the requirements prescribed by the Kumarmangalam Birla panel and fully meets the recommendations by internationally acclaimed and recognized norms of governance addressed by the Cadbury, Greenbury and Meryn King committees.Employee Contribution IDBI bank has more than 1000 talented and highly motivated employees as on date. The average age of the employee at IDBI bank is 31 yrs. 85% of the employees are MBAs/CAs/ Professionally Qualified Bankers. The bank has rolled out broad based grant of stock options covering 75% of the employees to align their interests with those of its shareholders. Benefits of ATM cards 1. Transfer funds from any place to any place. 2. Same day clearance of cheques ; money deposited by you. 3. Also provide Cheque Books for transaction. 4. Provide Mini-Statement after every transaction. 5.Account Statement by E-Mail. 6. Free Demand-Drafts ; Pay-Orders. 7. Investment ; Tax advisory service s. Transaction at all ATM’s across the country:- 1. Withdrawal ; transfer of funds . 2. Request for a cheque book. 3. Deposit cash ; cheques. 4. Receive mini-statement. OBJECTIVES The main objective of this project is to show the need ; utility of ATM cards, different services provided by banks ; its impact on economy. Some of the others objectives are :- 1. Satisfaction of ATM user. 2. Utility of ATM cards. 3. Problem related to ATM cards. 4. Comparative study of banks ; services provided by them. 5.To collect different suggestion provided by people. SIGNIFICANCE OF THE RESEARCH We are performing every action for the welfare of mankind to make them more productive ; more innovative. Each ; every action in this world is performed for betterment. Significance of this research work is 1. It informs about the problem related to ATM user. 2. It provides many suggestions for the betterment of ATM services. 3. It informs about the satisfactory level of consumers. 4. This research a lso inform people about the services ; facilities provided by their ATM cards. 5. It shows the real purpose for using ATM.RESEARCH METHODOLOGY Research has adoptive research design to obtain accurate information of the situation, which existed . The research aim was to find out what are the problems by the ATM users, facility ; services. It is descriptive because it obtains the complete ; accurate description of a situation, which has the precision of a problem. It has the formal design of research ; it provides specific method for selection source of information ; also connection data from other sources. It has also a statistical study because it involves a few factors in many factors in many cases.The study basically emphasizes on the fact-finding that whether the ATM users are satisfied by the services ; facilities provided to them by banks or not. DATA COLLECTION METHOD The data collection is fully depends on Primary Data, Secondary Data ; Internet Information. 1. Primary Data:- It is conversion of original information for some specific purpose. 2. Secondary Data:- It contain all that information which is available by different sources ? Internal Data :- Data provided by banks. ? External Data :- Data collected from outside of banks. All other data is collected through Internet i. . by their Web-sites ; questionnaires. The purpose of questionnaires is to obtained qualitative information for accuracy of project. DATA ANALYSIS AND INTERPRETATION Q. 1: Are you using ATM? Q. 2 : Which bank’s ATM you are using? Q. 3 Are you aware about all facilities provided by your ATM? Q. 4 – Do you face any problem in using ATM? Q. 5 If yes, please tick:- CONCLUSION The main thing that is concluded that ATM (AUTOMATIC TELLER MACHINE) is the fastest, easiest ; safest way to access your account. ATM Cards gives us freedom to purchases without the hassles of payment.By ATM card we are free from carrying cash with us. 1. People are using ATM card for ANY TIME MONE Y. 2. Maximum people are satisfied by services ; facilities provided by their banks. 3. Many people are aware about ATM cards ; their utilities. 4. People are using ATM cards for different purposes. 5. Some people are having problems related to operational, networking, less safety, less number of outlets, etc. 6. People also want zero balance ; no transaction limit. 7. People want more facilities ; services. RECOMMENDATIONS 1. There should be no transaction limit. . Clearance of money/cheque transaction time should be minimized. 3. Banks should increase ATM outlets.4. Minimum average balance should be reduced. 5. No charges for transaction with other ATM machines. 6. Interest should be given on money deposited above average balance limits. 7. More facilities ; services should be provided for customers. LIMITATIONS 1. The main limitation related to this project is the limited area i. e. INDORE city because it is such a broad topic of research ; we are not able to represent exact data on the basis of a single city only. . Difficulty related to approach different types of people with different mentality, nature ; habit. 3. Limitation related to time ; resource available. 4. The entire study is based on the response provided by the sample population ; analyses on the basis of questionnaires. 5. Limitation related to biased response. 6. Limited information given by banks due to security reasons.